The hardest part of the job is getting everything done correctly, succeed on a task and then the manager takes credit for it. We rarely help each other since each one of us specializes on a different machine solution. The company is somehow sales driven so all the work done by the service and applications engineers is pretty much a value added to the company. Management is always focused on the numbers from sales. I also learned how to fully manage large scale projects from start to end. Find contact's direct phone number, email address, work history, and more.
I constantly learn new software solutions to program the machines, how to deal with different types of customers. View Deepak Kumar's business profile as Application Engineer at DMG MORI. After the training is done, we have to follow up with the customer and make sure they are ok and up to speed to continue running the machine by themselves. Depending on the day, sometimes I would spend a week at a customer training them on a new machine. Provide technical support in person or over the phone for customers, sales, and. in leadership roles at Widia (Kennametal), KOMET, Walter, Mazak and DMG Mori. Also, we have a machines' show room that has to be always available and ready for customer visits. Employment is conditioned on DMG MORIs ability to obtain and maintain any necessary export licensing. ToolKart is completely technical oriented, thoroughly application specific.
A typical day as an application engineer at DMG MORI starts by looking at current projects, follow up with vendors, follow up internally with sales and service department, contact customers and update status of project.
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